Designing AI-native enterprise experiences that actually work.
15+ years shaping complex enterprise software — now designing where agentic AI, conversational UX, and design systems at scale meet, as Sr. Staff Product Designer at ServiceNow.
Designing where agentic AI becomes the enterprise interface.
I lead design on two flagship platforms — the Strategic Planning and Enterprise Architecture Workspaces — and built a foundational Data Grid component now used across the business unit. This work is under NDA; the full account is on the about page.
AI-native product experiences
Designing next-generation enterprise applications where AI is the primary interaction layer — not a feature bolted on, but the foundation the experience is built on.
Agentic AI · Conversational UXEnabling designers to use AI
Building the workflows and mental models that help design teams work with AI as a creative partner — faster synthesis, smarter iteration, better outcomes.
Design × AI · WorkflowAI-assisted prototyping
Developing AI-driven prototyping pipelines that compress the gap between idea and testable experience — getting to validation faster without losing design quality.
Prototyping · Design SystemsSelected work
Campaign Management System
Redesigning a multi-channel campaign management platform used by enterprise marketing teams.
Smart Cities
A research-driven initiative to redesign urban operations through integrated digital infrastructure.
Customs Clearance Application
Redefining user experience for a customs management system used by trade facilitation officials.
FlyDubai Holidays
Designing a one-stop holiday booking experience for a major Middle Eastern airline.