OZCHI 24-Hour Challenge · NID · 2013

Semantic Emails

Agent Technology in Email Systems — Design paper published at OZCHI

My Role

Concept · Interaction Design · Research

Team

NID team

Duration

24 hours

Client

OZCHI — Australasian Computer-Human Interaction Conference

The Challenge

The OZCHI 24-hour design challenge tasks multidisciplinary teams with conceptualising and presenting a fully-formed design solution within a single day. The constraint forces clarity of thinking — there is no time for ambiguity or scope creep.

Our response

"Individual emails act as agents — interacting with each other within a digital landscape controlled by the user."

The Concept

The paper introduces a semantic email system as our response to the OZCHI 24-hour challenge — an attempt to look into the problems of categorisation, task management, context awareness, and the aesthetics of email by redefining what an individual email actually is.

Design Paper

Full OZCHI submission — semantic email agents, the digital landscape interface, and the conceptual framework developed during the 24-hour challenge.

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01

Emails as Agents

Rather than treating emails as passive containers of information, the concept envisions each email as an active agent — capable of interacting with other emails, detecting relationships, and self-organising within a user-defined landscape.

02

Semantic Awareness

Each email agent understands its own context — sender, topic, urgency, relationships — and uses that understanding to cluster, prioritise, and surface itself at the right moment.

03

The Digital Landscape

The user interface moves away from a linear inbox toward a spatial landscape where email agents live, cluster, and interact — controlled by the user but driven by semantic relationships.